Introduction

These Terms and Conditions (the “Terms”) set out the legal agreement between you and Mostbet regarding your access to and use of the online casino, sports betting, and related services provided under the brand name “Mostbet” (“we”, “us”, or “our”). By visiting, registering, or using any interactive feature on the Mostbet website or any associated mobile applications (collectively, the “Platform”), you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety. These Terms are intended to create a clear and transparent framework that governs your relationship with us, including rules about account registration, deposits and withdrawals, use of bonuses, participation in casino games and Slots, and any other services we may provide from time to time. The Terms are also designed to ensure that all activities on the Platform are conducted in a responsible, fair, and legally compliant manner, especially in relation to responsible gambling and the strict prohibition of underage participation. If you do not agree with any part of these Terms, or if you are unable to comply with them, you must not use or continue to use the Platform. You are responsible for reviewing these Terms regularly, as they may be updated periodically to reflect changes in the law, regulatory requirements, or enhancements to the Platform, and your continued use after any such changes will mean that you accept the updated Terms.

We place significant importance on legal compliance and player protection, particularly for users accessing the Platform from Bangladesh or any other jurisdiction in which online gambling may be regulated or restricted. You should be aware that it is your sole responsibility to ensure that your use of the Platform is lawful in the country or region where you are located, and that you comply with all applicable laws before registering or placing any bets. The Platform is intended for personal entertainment purposes only, and you should never view gambling as a way to earn a regular income or to solve financial difficulties. While Mostbet aims to provide a secure and enjoyable environment, we cannot guarantee uninterrupted access or freedom from errors, and we reserve the right to modify, suspend, or discontinue any part of the Platform at any time. By continuing to use the Platform, you confirm that you understand the risks associated with gambling and that you agree to use the Platform in a responsible, lawful, and honest manner, consistent with both these Terms and the spirit of fair play.

Acceptance of Terms

By creating an account, logging in, depositing funds, placing wagers, claiming bonuses, or otherwise interacting with the Platform, you expressly agree to be bound by these Terms, our Privacy Policy, and any additional rules or guidelines that may apply to specific products or promotions. Your acceptance is deemed effective from the moment you tick the relevant checkbox during registration or from your first use of the services, whichever occurs first, and this creates a binding legal agreement between you and us. You should read all such documents carefully, as they outline your rights and obligations, including responsibilities relating to responsible gaming, restricted activities, and protection of minors. If you do not agree to these Terms, or if any part of them is unclear to you, you must refrain from using the Platform and, if you already hold an account, you should contact customer support to close your account. It is your responsibility to familiarize yourself with the latest version of the Terms, and you acknowledge that we may amend, update, or replace them from time to time to reflect changes in the law, regulatory guidance, or operational needs. Any changes to the Terms will take effect from the date they are published on the Platform, and your continued use of the Platform after such publication will be deemed to constitute acceptance of the updated Terms.

We may, at our absolute discretion, request that you confirm your acceptance of updated Terms by clicking an on-screen confirmation or by another form of active acknowledgment. If you fail or refuse to provide such confirmation, we may suspend or restrict your account until you have provided the required acceptance or until any outstanding matters are resolved. You understand that these Terms do not create any partnership, joint venture, or agency relationship between you and us, and you may not represent yourself as an authorized representative or agent of Mostbet under any circumstances. Furthermore, any translation of these Terms is provided solely for convenience, and in the event of any discrepancy or conflict between the English version and a translated version, the English version will prevail to the fullest extent permitted by law. For users in Bangladesh, you must also accept that you are responsible for understanding how online gambling is treated in your jurisdiction, and that your choice to use the Platform implies that you have taken appropriate steps to ensure your compliance with local laws and regulations.

Eligibility & Age Restriction (18+ only)

Use of the Platform is strictly limited to individuals who are at least 18 years of age or the legal age of majority in their jurisdiction, whichever is higher, and who have full legal capacity to enter into binding contracts. By registering an account, you confirm that you meet these age and capacity requirements, and you agree that we may request age verification documents at any time to confirm your eligibility. Providing false information about your age, identity, or location is strictly prohibited and may result in immediate account suspension, forfeiture of funds, and reporting to relevant authorities where required by law. We reserve the right to use any reasonable methods to verify your age and identity, including but not limited to requests for government-issued identity documents, proof of address, and additional background checks where permitted. If we are unable to verify your age or if we have reasonable grounds to suspect that you are under 18, your account will be suspended, and any gambling transactions may be declared void in accordance with applicable regulations and our internal procedures.

Mostbet is firmly committed to preventing underage gambling and protecting young people from the potential harms associated with online casino and betting activities. Gambling at a young age can increase the risk of developing problem gambling behaviours in later life, can negatively affect mental health and academic performance, and may lead to financial harm and family disputes. For users in households where children or minors have access to devices, you are strongly encouraged to use parental control tools and to keep login credentials confidential to prevent any unauthorized access to your account. If you become aware that a minor has used the Platform or accessed your account, you must notify us immediately so that we can take necessary measures, including closing any related accounts and reversing any transactions where appropriate. We reserve the right to refuse access to the Platform to anyone, including adults, if we determine in our sole discretion that their participation may pose a risk to themselves, to other users, or to the integrity of the Platform, consistent with our responsible gaming policies.

Account Registration

To access real-money casino games, Slots, sports betting markets, or other services on the Platform, you must first complete the registration process and open a personal account (the “Account”). During registration, you will be required to provide accurate and complete information, including your full legal name, date of birth, country of residence, email address, mobile number, and any other details necessary for us to comply with legal and regulatory obligations. You must ensure that all information you provide is truthful, up to date, and not misleading, and you agree to promptly inform us of any changes, such as a new address or contact information, so that your Account records remain accurate. You may be asked to create a username and password or to enable additional security measures such as two-factor authentication, and you are solely responsible for maintaining the confidentiality of these credentials and for any activities carried out under your Account. You must not allow any other person to use your Account, and you must not use another person’s Account under any circumstances, as Account sharing or impersonation may result in suspension or termination of all related Accounts.

As part of our legal obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements, we may require you to verify your identity before or after you make deposits or withdrawals, or at any other time we consider appropriate. This process may involve submitting documents such as a passport, national identity card, driving licence, bank statement, or utility bill, and in some cases, we may use third-party services to verify your information. If you fail to provide the requested documents, or if we suspect that the documents are fraudulent or tampered with, we may suspend or close your Account and withhold funds in accordance with applicable laws and these Terms. You may hold only one Account with Mostbet, and we reserve the right to close any duplicate Accounts and to void any bonuses, free bets, or winnings associated with such duplicates. It is your responsibility to check that the information and settings on your Account are correct before placing any bets, and we will not be responsible for losses resulting from errors that you could have identified and corrected, such as an incorrect bet selection or stake amount.

Deposits & Withdrawals

You may deposit funds into your Account using any of the payment methods available on the Platform, subject to any country-specific restrictions, processing times, and fees that may apply. All deposits must originate from payment instruments or accounts that are held in your own name, and you must not allow third parties to fund your Account or make any deposits on your behalf, as this may contravene AML rules and internal security policies. We may impose minimum and maximum limits on deposits and withdrawals, and such limits may vary depending on your selected payment method, your country of residence, your verification status, and our internal risk assessments. Deposited funds are credited to your Account balance and can be used for playing casino games, Slots, placing sports bets, or participating in other available products, subject to any specific conditions such as wagering requirements that may apply to bonus funds. You acknowledge that some payments may be processed by third-party payment providers, and that by using such methods you also agree to their terms and conditions, which may include additional verification or transaction limits.

Withdrawals can generally be made to the same payment method or financial instrument used for your deposits, wherever this is technically possible and permitted by payment processors and regulatory requirements. Before processing a withdrawal, we may request additional identity verification or transaction information to comply with AML and fraud-prevention obligations, and failure to provide such information may result in delays or cancellation of the withdrawal request. Winnings and withdrawal requests are subject to internal review, and we reserve the right to withhold or revoke payments if we have reason to believe that the funds are associated with fraudulent activity, bonus abuse, collusion, or violation of these Terms or applicable law. You should be aware that currency conversion fees, bank charges, or other transaction costs may be applied by your bank or payment provider, and these are your sole responsibility, as we do not control such third-party fees. In the event of any dispute or discrepancy regarding deposit or withdrawal transactions, our records, together with those of our payment providers, will be considered final and conclusive, except where an obvious error is identified and corrected in accordance with these Terms.

Payment Methods Table

The above table is provided for guidance only, and actual availability, limits, and processing times may change without prior notice due to banking, regulatory, or technical reasons. It is your responsibility to check the payments section of the Platform for current information before initiating any transaction. Any attempt to use stolen, cloned, or unauthorized payment methods is strictly prohibited and may lead to immediate account closure, reporting to relevant financial institutions, and possible legal action. We reserve the right to decline any deposit or withdrawal request at our discretion where we suspect that it may be connected to illegal activity, money laundering, or a breach of these Terms.

Bonuses & Promotions

Mostbet may, from time to time, offer bonuses, free spins, free bets, loyalty rewards, or other promotional incentives designed to enhance your entertainment experience on the Platform. All such offers are subject to specific terms and conditions (“Bonus Terms”), including eligibility criteria, wagering requirements, time limits, game or product restrictions, and maximum winnings caps, which will be clearly communicated on the relevant promotion page. It is your responsibility to read and understand the Bonus Terms before accepting any offer, as acceptance is usually indicated when you opt in to a promotion, enter a bonus code, or make a qualifying deposit. Unless stated otherwise, bonus funds and any associated winnings may not be withdrawn until all applicable wagering requirements have been fully satisfied within the specified timeframe. If wagering requirements are not met within the given period, or if you request a withdrawal of your real-money balance before completing the requirements, the bonus and any related winnings may be forfeited in accordance with the Bonus Terms.

Bonuses are intended for genuine recreational use, and any attempt to manipulate or abuse a promotion, including using strategies solely designed to meet wagering requirements without genuine risk, will be considered a violation of these Terms. Examples of bonus abuse may include, but are not limited to, opening multiple accounts to claim the same offer, placing contradictory bets to guarantee a profit, or engaging in collusion with other players to exploit promotional features. We reserve the right to withhold or withdraw any bonus or promotion, or to adjust the terms of any offer, at any time and without prior notice, provided that such actions are not taken in an arbitrary or discriminatory manner. In cases of suspected abuse, fraud, or breach of Bonus Terms, we may cancel the bonus, remove bonus-related winnings, and close or restrict your Account, in addition to any other remedies available under these Terms or applicable law. You acknowledge that some jurisdictions may restrict certain types of promotions, and it is your duty to ensure that you are legally permitted to participate in any bonuses or promotional offers on the Platform.

Game Rules

Every game or product available on the Platform, including casino table games, Slots, live dealer games, and sports betting markets, is governed by specific rules that define how the game operates, how results are determined, and how winnings are calculated. Before participating in any game, you are responsible for familiarizing yourself with the applicable rules, which are usually accessible by clicking the information or help icon within the game interface, or by visiting the rules section of the Platform. By placing a bet or initiating a game round, you accept that you have understood and agreed to the relevant rules, including any special features, payout tables, minimum and maximum stakes, and jackpot conditions. Once a bet has been placed and accepted, it cannot usually be cancelled or modified, except in limited circumstances where a technical error or an obvious mistake can be clearly demonstrated and corrected in accordance with these Terms. You must also ensure that you have a stable internet connection, as disconnections during a game round may result in delays, replays, or other outcomes defined by the game provider, and we cannot be held liable for losses arising solely from your connectivity issues.

In the case of sports betting, all bets are settled based on the official results as confirmed by the relevant sports governing body or competition organizers at the time of settlement. If an event is postponed, cancelled, or otherwise affected by external factors, settlement of bets will follow the specific rules for that sport and market as stated in the betting rules section. For casino games and Slots, malfunction voids all plays and pays, meaning that if a technical malfunction or configuration error affects the game outcome or display, the affected bets may be cancelled, and your stake may be returned where appropriate. You understand that game rules and house edges differ between products, and you should take the time to understand these differences before placing wagers, as this will help you make informed decisions and manage your gambling responsibly. We reserve the right to suspend or remove any game or market at our discretion, for example if required by regulators, if technical issues arise, or if we reasonably believe that the integrity of the game has been compromised.

Fair Play & RNG

Mostbet is committed to providing a fair, transparent, and reliable gambling environment in which all players have an equal and unbiased chance of winning, subject to the inherent house edge of each game. For digital casino games and Slots, outcomes are determined by Random Number Generator (RNG) technology, which is designed to produce unpredictable and statistically random results. The RNG systems used on the Platform are supplied by reputable game providers and are subject to testing and certification by independent testing laboratories where required by applicable regulations. These tests are intended to verify that the RNG outputs are random and that the games operate in accordance with the published rules and expected return-to-player (RTP) percentages. While individual game outcomes are random, the RTP indicates the theoretical long-term average return to players, and you should understand that this does not guarantee any specific result in the short term.

We strictly prohibit any attempts to gain an unfair advantage over other users or over the Platform, including but not limited to the use of automated betting software (bots), unauthorized scripts, or devices designed to manipulate or monitor game outcomes. Any form of collusion between players, such as sharing hole-card information in card games or coordinating bets to exploit weaknesses in game mechanics, is also forbidden and may lead to immediate account closure and forfeiture of winnings. If we have reasonable grounds to suspect that you have engaged in cheating or unfair practices, we may suspend your Account, investigate the relevant activity, and withhold any pending withdrawals until the investigation is complete. In cases where cheating is confirmed, we reserve the right to void affected bets, retain funds associated with unlawful activity, and report the matter to relevant authorities where required by law. By using the Platform, you accept that our decision regarding game outcomes, bet settlement, and suspected irregularities will be final and binding, except where a clear error can be demonstrated and corrected.

Responsible Gambling

Mostbet strongly promotes responsible gambling and encourages all users to treat casino games, Slots, and sports betting as forms of entertainment rather than a source of income or a solution to financial challenges. Gambling involves risk, and you may lose money as well as win; therefore, you should never wager more than you can afford to lose or use funds intended for essential living costs, education, or family responsibilities. We recommend that you set personal limits, maintain awareness of the time and money you spend on the Platform, and take regular breaks to avoid gambling becoming excessive or harmful. If you ever feel that your gambling is no longer under control, or that it is negatively impacting your life, relationships, or financial stability, you should stop playing immediately and consider seeking professional assistance. Our responsible gaming tools, detailed in the table below, are designed to help you manage your activity, but they are most effective when used proactively and honestly.

You should be particularly cautious if you experience strong urges to chase losses, feel anxious or depressed due to gambling, or hide your gambling behaviour from family and friends, as these may be signs of developing problem gambling. Mostbet does not provide financial advice or counselling, and we cannot guarantee that our tools will fully prevent gambling-related harm, but we are committed to offering practical resources and support options. For users in Bangladesh and other regions where cultural or social factors may discourage open discussion about gambling problems, it is especially important to reach out confidentially to support organisations or helplines if you are concerned about your behaviour. We do not allow minors or vulnerable persons to use the Platform, and we encourage you to keep your login credentials safe and to use device-level protections to prevent unauthorized access. By using the Platform, you agree to use it responsibly and to take advantage of the tools and resources we provide whenever you feel they would help you maintain healthy gambling habits.

Tools & Features (table)

Support Resources

In addition to the tools available on the Platform, we encourage you to seek support from independent organisations if you are struggling with gambling-related harm or if you are concerned about your gambling habits. These support resources may include international or local counselling services, problem gambling helplines, financial advisory services, and online self-help groups that offer confidential advice and emotional support. While specific organisations may vary by country, examples include generic problem gambling counselling centres, anonymous support helplines, and community-based recovery groups that specialise in addictive behaviours. Many of these organisations provide online chat, phone, or email support in multiple languages, and some may offer culturally sensitive assistance that takes into account the unique context of gamblers from Bangladesh and nearby regions. We recommend that you research available services in your area and choose those that are reputable, confidential, and properly accredited.

If you contact such support organisations, you may be encouraged to adopt strategies such as setting strict budgets, excluding yourself from gambling environments, discussing your situation with trusted family members, and exploring alternative leisure activities. Our customer support team is also available to provide information about the responsible gaming options on the Platform and to guide you through the process of activating limits, cooling-off periods, or self-exclusion. However, our staff are not therapists or counsellors, and their role is limited to explaining available features and assisting with account-related procedures. If you believe that someone close to you may have a gambling problem, you can share information about our responsible gaming resources and encourage them to seek professional guidance. In all cases, early recognition and timely intervention can greatly increase the chances of preventing long-term gambling-related harm.

Prohibited Activities

By using the Platform, you agree that you will not engage in any prohibited activities that could harm other users, undermine the integrity of the games, or violate applicable laws and regulations. Such activities include, but are not limited to, opening multiple Accounts in your own name or in the names of others, providing false or misleading personal information, or using another person’s payment details without authorization. You must not participate in fraudulent behaviour, money laundering, terrorist financing, or any activity that involves the proceeds of crime or seeks to disguise the origin of funds. Use of automated tools, bots, or scripts to place bets or manipulate game outcomes is strictly forbidden, as is any attempt to reverse-engineer, hack, or otherwise interfere with the Platform’s software, security, or communication systems. Collusion with other players, including sharing confidential game information, coordinating betting strategies to exploit loopholes, or redistributing winnings to circumvent limits or controls, is also prohibited and will be regarded as serious misconduct.

You may not use the Platform to disseminate offensive, defamatory, or illegal content, including messages or usernames that are abusive, discriminatory, or hateful, nor may you harass or threaten other users or staff members. Any attempt to gain unauthorized access to other users’ Accounts or to restricted sections of the Platform, as well as any attempt to interfere with the normal functioning of the Platform by introducing malware, spam, or denial-of-service attacks, will be treated as a serious breach and may result in legal action. You also agree not to sell, transfer, or acquire Accounts, or to trade in login credentials, bonus offers, or other Platform-related instruments, whether for money or for any other consideration. In addition, you must comply with any game-specific rules that forbid particular strategies or behaviours, and you must not exploit any apparent bugs, errors, or glitches in the software to your advantage. If we suspect or detect any prohibited activity, we may suspend or terminate your Account, void affected bets, seize funds associated with misconduct, and cooperate with law enforcement and regulatory bodies as required.

Restricted Countries (table)

Mostbet may restrict access to the Platform, or to certain products or payment methods, for users located in specific countries or jurisdictions where online gambling is prohibited or heavily regulated. The list below provides examples of countries where the Platform is not available or may be partially restricted; however, this list is not exhaustive and may change over time due to evolving legal or regulatory requirements. You are responsible for ensuring that you are permitted to use online gambling services according to the laws of the country where you are located, and you must not use the Platform if doing so would violate local law. If we determine that you are accessing the Platform from a restricted jurisdiction, we may suspend or close your Account and withhold or return funds in accordance with applicable law and these Terms. Use of VPNs, proxies, or other tools to disguise or misrepresent your location is strictly prohibited and may lead to immediate termination of your Account.

The above table is illustrative and does not replace your duty to check the legal status of online gambling in your jurisdiction before using the Platform. If your country of residence changes, you are responsible for updating your Account information and confirming that you are legally allowed to continue using the Platform from your new location. We accept no liability for any breach of local law by users who access the Platform from restricted countries in violation of these Terms.

Privacy & Data Protection

Mostbet is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner. When you register, deposit, play, or interact with customer support, we may collect and process various categories of personal information, including identification details, contact information, transaction records, device data, and usage patterns. This data is used primarily to provide and improve our services, to comply with legal obligations such as AML and responsible gaming requirements, to prevent fraud, and to ensure the security and integrity of the Platform. We process your data based on one or more lawful grounds, such as your consent, the need to perform our contractual obligations to you, our legitimate interests in operating the Platform safely and efficiently, and compliance with legal or regulatory requirements imposed by authorities. Details of what data we collect, how we use it, how long we retain it, and with whom we may share it are set out in our Privacy Policy, which forms an integral part of these Terms and should be read carefully.

We implement appropriate technical and organisational measures to protect your personal data against unauthorized access, loss, misuse, or alteration, including encryption, access controls, and regular security audits. However, no system can be completely secure, and you acknowledge that transmission of information over the internet carries inherent risks that cannot be entirely eliminated. You are responsible for keeping your login credentials confidential and for ensuring that your devices are protected with updated security software and access controls. We may share some of your data with third-party service providers, such as payment processors, identity verification providers, game suppliers, and analytics services, but only to the extent necessary to deliver our services or comply with legal obligations. Where required, we will ensure that such third parties are bound by appropriate data protection commitments, and we will not sell your personal data to third parties for marketing purposes without your informed consent, where such consent is required by applicable data protection laws.

Account Suspension & Termination

We reserve the right to suspend, restrict, or terminate your Account at our sole discretion if we have reasonable grounds to believe that you have violated these Terms, engaged in prohibited activities, or acted in a manner that could damage the reputation or integrity of the Platform. Suspension may be temporary and may be used while we investigate suspected breaches, verify your identity, or obtain additional information about particular transactions. During suspension, you may be prevented from depositing, withdrawing, or placing bets, and we may freeze your funds until the investigation is complete and a final decision is reached. If the investigation confirms that you have complied with these Terms and applicable laws, we will typically lift the suspension and restore normal Account functionality, although we may issue warnings or impose specific conditions where appropriate. If the investigation reveals serious or repeated breaches, or if we are required by law or regulation to do so, we may terminate your Account, in which case any remaining funds will be handled in accordance with legal requirements and these Terms.

You may also request closure of your Account at any time by contacting customer support, subject to settlement of any outstanding bets and payment of any lawful obligations. Before we can close your Account on your request, we may require you to withdraw your remaining funds or to confirm your decision through a separate verification step. If your Account remains inactive for an extended period, we may classify it as dormant and may apply dormancy procedures as set out in our internal policies and, where relevant, applicable regulations, which may include notification attempts and eventual Account closure. In cases of self-exclusion under our responsible gaming procedures, your Account will be suspended or closed for the duration of the self-exclusion period, and you must not attempt to open a new Account during that time. Our decisions regarding suspension or termination will be made in good faith and with regard to our legal and regulatory duties, and while we understand that such actions may be inconvenient, they are necessary to protect both the Platform and its users.

Limitation of Liability

To the maximum extent permitted by applicable law, Mostbet shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of the Platform, including but not limited to loss of profits, loss of business opportunities, or loss of data, even if we have been advised of the possibility of such damages. Our services are provided on an “as is” and “as available” basis, and we make no representations or warranties, express or implied, regarding the uninterrupted availability, accuracy, or reliability of the Platform or the content therein. While we take reasonable steps to ensure that the Platform is secure and free from errors, we cannot guarantee that it will operate without interruption or that it will always be free of viruses, technical defects, or other harmful components. You are responsible for ensuring that your equipment, software, and internet connection meet the technical requirements needed to access and use the Platform, and we will not be responsible for any losses caused by hardware failures, connectivity issues, or incompatibility problems on your side.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. Subject to the foregoing, our aggregate liability to you for any claim arising out of or relating to the Platform, whether in contract, tort, or otherwise, shall be limited to the total amount of bets or wagers you have placed with us during the six-month period immediately preceding the event giving rise to the claim, or such other minimum amount as may be required by law. You agree that you will not bring any claim against our officers, directors, employees, or agents personally in connection with the Platform, and that any dispute will be pursued solely against the corporate entity responsible for Mostbet. You also understand that some jurisdictions do not allow certain exclusions or limitations of liability, so some of the above limitations may not apply to you, and you may have additional rights under local consumer protection laws.

Complaints & Dispute Resolution

If you have any concerns, complaints, or disputes regarding the Platform, our services, or the actions of our staff, you should first contact our customer support team through the channels indicated on the website or in the mobile application. When submitting a complaint, you should provide as much detail as possible, including your Account information, relevant dates and times, screenshots or transaction IDs, and a clear explanation of the issue, so that we can investigate effectively. We aim to acknowledge receipt of complaints within a reasonable timeframe and to investigate them in a fair, impartial, and timely manner, taking into account all available evidence and applicable rules. During the investigation, we may request additional information or clarification from you, and it is important that you respond promptly and accurately to facilitate a quick resolution. Once our investigation is complete, we will inform you of our decision and any actions we propose to take, and we will provide reasons where appropriate.

If you are not satisfied with the outcome of our internal complaints process, you may have the option to escalate the dispute to an independent dispute resolution body or regulatory authority, where such mechanisms are available under applicable law. Details of any alternative dispute resolution (ADR) services that may be used will be provided upon request or may be published in relevant sections of the Platform, subject to jurisdictional availability. You should raise any complaint or dispute as soon as possible after the event in question, as delays may affect our ability to obtain necessary records or to reconstruct events accurately. In any case, we expect both parties to act in good faith and to cooperate reasonably in attempts to resolve disputes without unnecessary escalation or litigation. Nothing in this section prevents you from pursuing legal remedies through the courts where such rights exist under applicable law, but we encourage initial use of our internal process and any available ADR options as potentially quicker and more cost-effective ways to reach a resolution.

Governing Law

These Terms, and any disputes or claims arising out of or in connection with them or with your use of the Platform, shall be governed by and construed in accordance with the laws of the jurisdiction specified in the legal notices on the Platform, without regard to conflict-of-law principles that might lead to the application of the laws of another jurisdiction. By accepting these Terms, you agree to submit to the non-exclusive jurisdiction of the competent courts of that jurisdiction in relation to any legal proceedings or disputes that cannot be resolved through our internal complaints process or alternative dispute resolution mechanisms. This means that while we may bring proceedings against you in your country of residence where permitted, you also agree that proceedings may be brought against you in the jurisdiction whose laws govern these Terms. If you are accessing the Platform from Bangladesh, you acknowledge that the legal framework for online gambling may differ from that of the governing jurisdiction, and it remains your responsibility to ensure that you comply with any mandatory local laws that apply to you. Nothing in this section shall deprive you of any mandatory consumer protection rights granted to you under the laws of your country of residence, where such rights cannot be waived or limited by contract.

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or competent authority, that provision shall be severed from the remainder of the Terms, which will continue to be valid and enforceable to the fullest extent permitted by law. The headings in these Terms are provided for convenience only and shall not affect their interpretation or legal effect. In interpreting these Terms, no provision shall be construed against a party solely because that party drafted it, and the parties confirm that they have had the opportunity to seek independent legal advice before accepting the Terms.

Final Provisions

These Terms constitute the entire agreement between you and Mostbet regarding your use of the Platform and supersede all prior or contemporaneous agreements, understandings, representations, or communications, whether written or oral, relating to the subject matter hereof. No failure or delay by us in exercising any right, power, or remedy under these Terms shall operate as a waiver of such right, power, or remedy, nor shall any single or partial exercise of any such right, power, or remedy preclude any other or further exercise of it. You may not assign, transfer, or delegate any of your rights or obligations under these Terms without our prior written consent, and any purported assignment made in violation of this provision shall be null and void. We may assign or transfer our rights and obligations under these Terms, in whole or in part, to another entity as part of a corporate restructuring, merger, acquisition, or sale of assets, provided that such assignment does not reduce the level of protection afforded to you under these Terms.

We reserve the right to modify, update, or discontinue any aspect of the Platform, including games, payment methods, bonuses, or features, at any time, provided that such changes are made in accordance with applicable laws and regulatory requirements. Any significant changes to these Terms will be communicated by posting the updated version on the Platform, and, where required by law, we may also notify you via email or on-site notifications. Your continued use of the Platform after any such changes come into effect constitutes your acceptance of the updated Terms, and you should therefore review them regularly to remain informed. If you have any questions or require clarification regarding these Terms, responsible gambling, or any aspect of the Platform, you should contact our customer support team for assistance. By creating an Account and using the services provided under the Mostbet brand, you acknowledge that you have read, understood, and agreed to be bound by these Terms in their entirety, and that you will use the Platform responsibly, lawfully, and in accordance with the rules and principles set out herein.